What We Deliver

Presales

• Demo Environments
  • Standardised and customisable
  • Data tied to sectors or client segments
  • Stable, up-to-date environments
• Presales & Sales Partnership
  • Presales engagement criteria
  • Define distinct and complementary roles
• Presales Team Setup/Scale-Up
  • Establish presales as a discipline within the organization
  • Design presales onboarding and training
  • Optimise presales processes

Sales

• Go-To-Market Strategy
  • Bring new product to market
  • Open new market
  • Competitive strategies
  • Updated sales materials
• Consultative Selling Practices
  • Clients satisfied with solutions
  • Solutions tied to client needs
  • Trust and confidence built with clients
• Presentation Skills
  • Enable team to deliver presentations that are:
    • Memorable
    • Tell stories
    • Fun
    • On-brand and on message
    • Meaningful to clients
• Case Study Development

Customer Success

• Customer Experience
  • New/refreshed customer experience program
  • KPI related to business outcomes
• Customer Value Framework
  • Establish a Customer Value Framework
  • Quantify the financial benefit of your products to clients
• Operational Improvement
  • Better client onboarding
  • More consistent operations
  • Improved operational efficiency
  • Simplified, clearer processes
• Scaling operations

Product Management

• Client/User Input
  • Establish user community
  • Add product feedback loop
  • Implement Customer Advisory Board
• Market Research
  • Facilitate idea testing
  • Validate product strategy
  • Ensure features resonate with marketplace